OUR SERVICES

What we do

OUR FEEDBACK
Where do in-person (face to face) sessions take place?

In-person (face to face) sessions are available in the West Midlands and South London (Croydon and South Norwood).

Do you offer online (virtual) sessions?

Yes, our online (virtual) sessions are available to individuals across the UK and worldwide. Online sessions can take place on platforms like Zoom, Google Meet, or Microsoft Teams.

Who can refer?

Young people (11+) & adults (18+) can self-refer (Under 18s will need consent from a parent, guardian, or carer). Parents, guardians, carers, organisations, or professionals can also refer. See our Who can refer? page for more information.

What is confidentially?

Confidentiality is keeping information private and respecting someone’s wishes. This means that we won’t share information discussed in your sessions with others, unless you give us consent / permission, or if you have told us that you are going to put yourself or someone else in danger. If this is the case, we may have to break confidentiality.

Will you tell my Parent, Guardian, or Carer about our sessions?

We will keep things discussed in our session confidential. However, if you are Under 18 and you have told us that you are going to put yourself or someone else in danger (e.g., you are planning to end your life) we may have to contact your Parent, Guardian, Carer, or Referrer. We will inform you first if we have to break confidentiality.

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